Why you should create SOPs for your business

If you’re a busy mom like me who manages not just the household, but also business operations, then you’d agree that it’s a breath of fresh air knowing that you can unload even just one thing from your mental to do list. Really! If you take a peek into my…

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How To Cut Back On Business Expenses

There's a huge difference between making 6 figures monthly and taking home 6 figures monthly. HUGE! This is why I always keep this in mind whenever I'm working on my business. I've made that possible not just by increasing my income, but also by cutting back on my costs. Are…

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4 Ways to Improve Your Customer Service

The customer is always right, goes the old saying. Although a bit of a simplification, any business owner will know how important it is to keep customers happy. Research shows that if a customer receives excellent customer service, they will tell two or three other people. But if their experience…

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Income Report: First Quarter of 2019

I’ve been holding back from this for years because money is a tricky topic to navigate. But, I thought I’d share my journey here as I scale my Virtual Assistant Business this year. What better way to see if what I’m doing works is by documenting the steps I took and the results I got. (more…)

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